Navy Federal Credit Union
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NFCU in Frederick County, VA

Business: Contact Center
Employees: 1,500+
In Frederick County Since: 2006

Navy Federal began operations in the Frederick County area in 2006 and is its largest private employer. In 2012, NFCU announced an expansion, including the construction of Building II and the addition of 400 jobs. In January 2017, NFCU announced a second expansion of $100 million and 1,400 new jobs. NFCU has completed construction of a new parking garage and development of Building III is underway. Navy Federal is No. 29 on FORTUNE's 2019 list of "100 Best Companies to Work For."

NFCU's Global Operations

Opening in 1933, and headquartered in Vienna, Virginia, Navy Federal Credit Union has grown to more than 8 million members, with membership doubling since the year 2000. Navy Federal has more than $90 billion in assets and over 18,000 employees world-wide. This growth has been achieved through an unwavering focus on the needs of its members and a highly engaged workforce. 

No. 29 on Fortune's 2019 list of "100 Best Companies to Work For"
(eigth year in a row | ninth time overall)

Computerworld Best Places to Work in IT
ICMI Best Contact Center Culture

Forrester Best in Class Brand for Customer Experience
100 Best Workplaces for Millennials

Forbes' Best Employers for Women
100 Best Places to Work in IT
50 Best Workplaces for Diversity
America's Best Employers

A Note from NFCU

Susan Brooks

Susan Brooks

Vice President, Contact Center

"Since 2006, Navy Federal has grown our facility and team here in Frederick County. As a Fortune 100 company, we continue to be pleased with the opportunities we have created. The applicant pool has supported our continued growth, going from 60 to over 1,500 team members.

Our team is engaged with many community service activities with the intent to enrich the entire community. Our team members have embraced our long standing culture of service and each day continue to amaze me with their kindness and generosity." 

Photo Gallery | NFCU Groundbreaking 2017


Business at the Bloom

Mary McDuffie, NFCU's COO, was featured speaker at Shenandoah Apple Blossom Festival's 2016 Business-At-The-Bloom.

Read the Winchester Star article here!

Your Move. Our Commitment.

Frederick County
Economic Development Authority
45 E. Boscawen St.
Winchester, VA 22601

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